Terms of Service

1. Agreement to these Terms

These Terms of Service ("Terms") are a binding agreement between you and Haspari LLC ("PharosEyes," "we," "us"). By creating an account or using the service, you agree to these Terms. If you do not agree, do not use the service.

2. What PharosEyes is — and is not

PharosEyes is a notify-only monitoring service. You describe an item you own that has been lost or stolen, and we periodically search publicly available marketplaces, search engines, and similar public sources for listings that may match it. When we find a possible match, we notify you privately. We do not contact, accuse, or take any action against any seller or third party.

PharosEyes is not a private investigation agency, law firm, law enforcement agency, debt collection service, or recovery service. We do not investigate crimes, determine ownership, verify criminal activity, recover property, or provide legal advice. We make no determination about who owns any item or whether any conduct is unlawful.

3. No guarantee of results

The service is provided on a best-effort basis. We do not guarantee that we will find your item, that any match is accurate, or that you will recover anything. You acknowledge that:

• Matches are algorithmic and may be false positives (a listing that is not your item) or false negatives (we may miss a listing entirely).
• The absence of an alert is not evidence that your item is not being sold somewhere.
• We rely on third-party data sources whose coverage, accuracy, and availability are outside our control.

4. Third-party data sources

We do not control third-party marketplaces, search engines, or listing platforms. Those services may modify, restrict, remove, rate-limit, or block access to information at any time, and may present information that is inaccurate, outdated, or unlawful. PharosEyes is not responsible for the availability, accuracy, legality, or content of any third-party listing or platform, or for any interruption to the service caused by changes to those sources.

5. Your responsibilities — verify before you act

A notification from PharosEyes is a lead, not proof. You are solely responsible for what you do with it. You agree that you will:

• Independently verify any potential match before drawing conclusions.
• Involve law enforcement rather than taking matters into your own hands.
• Not confront, threaten, harass, defame, or accuse any seller or other person based on information from the service.

You are responsible for ensuring your use of the service and any action you take complies with all applicable laws. You assume all risk arising from your reliance on, or actions taken because of, any notification.

6. Your representations and warranties

You represent and warrant that:

• You own the property you submit for monitoring, or are authorized to act on behalf of its owner.
• The information you provide is accurate to the best of your knowledge.
• You will not knowingly submit false theft reports or misleading information, or monitor property you do not own or are not authorized to recover.
• Your use of the service does not violate any law or the rights of any third party.

7. Accounts

You must provide accurate information, keep your credentials secure, and are responsible for all activity under your account. You must be at least 18 years old and legally able to enter into these Terms.

8. Acceptable use and prohibited conduct

You agree not to use the service to harass, stalk, or surveil any person; to monitor anything other than property you genuinely own or are authorized to recover; to violate any law or any third party's rights; or to attempt to disrupt, scrape, or reverse-engineer the service.

You may not post or submit accusations, allegations of criminal conduct, or identifying information about any individual unless that information is truthful, lawful, and you have the legal right to publish it. We reserve the right to remove any content that may expose PharosEyes or others to liability.

9. User content and removal

You retain ownership of the photos, descriptions, and other content you submit, and you grant us a limited license to store and process it to provide the service. You are responsible for ensuring you have the right to submit it.

If you believe content on the service infringes your intellectual property rights or violates applicable law, contact support@pharoseyes.com. We will review and may remove such content, and we reserve the right to remove any content at our discretion.

10. Payment, plans, and cancellation

Paid plans are billed through our third-party payment processor. Subscriptions renew automatically each period until canceled; you may cancel anytime and your watch remains active through the period already paid for. Cases are one-time purchases that monitor a single item for a fixed window. Prices may change with notice for future billing periods. Except where required by law, payments are non-refundable; we may, at our discretion, grant refunds.

11. Intellectual property

The service, including its software, trademarks, logos, designs, and related intellectual property, is owned by Haspari LLC and protected by applicable laws. These Terms grant you a limited, non-exclusive, non-transferable license to use the service and do not transfer ownership of any intellectual property rights to you.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that the service will be uninterrupted, timely, secure, or error-free.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PHAROSEYES AND ITS OWNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROPERTY, PROFITS, OR DATA, ARISING FROM OR RELATED TO THE SERVICE OR ANY NOTIFICATION. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) USD $100.

14. Indemnification

You agree to indemnify and hold harmless PharosEyes and its owners from any claim, loss, or expense (including reasonable legal fees) arising from your use of the service, your reliance on or actions taken because of a notification, content you submit, or your violation of these Terms or any law or third-party right.

15. Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including internet or hosting outages, third-party platform restrictions or changes, cyberattacks, natural disasters, labor disputes, war, or government actions.

16. Dispute resolution — binding arbitration & class-action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

Informal resolution first. Before starting an arbitration, you agree to email us at support@pharoseyes.com describing the dispute and to give us 30 days to resolve it informally.

Binding arbitration. Except for (a) claims that qualify for small-claims court and (b) claims for injunctive relief relating to intellectual property or unauthorized use of the service, any dispute arising out of or relating to these Terms or the service will be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will take place in the State of Wyoming, by telephone or videoconference, or — for claims seeking less than USD $25,000 — by submission of documents, at your election. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction.

Class-action waiver. You and PharosEyes agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims. If this class-action waiver is found unenforceable, the entirety of this Section 16 is void.

30-day opt-out. You may opt out of this arbitration agreement by emailing support@pharoseyes.com within 30 days of first accepting these Terms, stating your name and that you wish to opt out. Opting out does not affect any other part of these Terms.

Fees. Arbitration fees are governed by the AAA rules, and we will pay the portion of those fees the rules require us to pay for consumer claims.

17. Privacy

Our handling of your data is described in our Privacy Policy, which is incorporated into these Terms.

18. Termination

You may stop using the service at any time. We may suspend or terminate access if you violate these Terms or to comply with law. Provisions that by their nature should survive (including Sections 3, 4, 5, 6, 12, 13, 14, and 16) survive termination.

19. Changes

We may update these Terms. Material changes will be posted here with an updated date and, where appropriate, notified by email. Continued use after changes take effect constitutes acceptance.

20. Governing law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules. Subject to Section 16, you agree to the exclusive jurisdiction of the courts located there.

21. General

These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the service and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions remain in effect and the unenforceable provision will be enforced to the maximum extent permitted by law. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, financing, or sale of assets. Section headings are for convenience only and have no legal effect.

22. Contact

Questions about these Terms: support@pharoseyes.com.